Buy Winstons Beds hand-stitched pocket spring mattress, Double, Kingsize, Super king at winstonsbeds.com
British Handcrafting Heritage

Winston's Beds
30 Year Guarantee

Buy Winstons Beds hand-stitched pocket spring mattress, Double, Kingsize, Super king at winstonsbeds.com
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International Delivery

Please read carefully before making a purchase.

How Much Does Delivery Cost?

Delivery costs are influenced by the destination country and the size and weight of the ordered items. We encourage you to contact us at 01612509200 or via email or live chat with the specifics of your desired product for a tailored delivery quote. Free delivery is an exclusive benefit for our UK customers.

Are There any Additional Charges Beyond the Delivery fee?

International deliveries might incur taxes or duties payable upon import. These are the customer’s responsibility and non-payment may result in delivery delays.

Do you Provide a 2-man Room of Choice or White Glove Service?

While our standard deliveries do not include these services, we encourage you to reach out to us before purchase. We will explore available options and aim to cater to your specific needs.

What is Your Delivery Timeline?

We endeavour to dispatch international orders within 8 weeks. Once dispatched, DHL typically delivers within 5 working days. Please be aware that these dates are estimates provided by DHL, and Winstons cannot be held accountable for any delays, nor can orders be cancelled due to such delays.

What if my Order is Damaged Upon Arrival?

Rest assured, all our international orders are fully insured. In the unlikely event of receiving a damaged order, please decline the delivery. We will promptly arrange for a replacement on expedited timelines. Damage incidents are exceedingly rare with our deliveries.

Do you offer exchanges or returns to international customers?

We do offer a 45-day return period for international customers. However, we currently don’t provide exchanges for international orders due to the high costs associated with delivering a new mattress and managing the return delivery. If you choose to return within this 45-day period, the associated return shipping costs must be covered by the customer which will be quoted on notification by the customer of wanting to return. We strive to provide the best possible service and we recommend that international customers thoroughly review their choices before finalising their purchase to ensure satisfaction and avoid any potential inconveniences

Opening Times

Opening Hours:
Monday - Friday - 9am - 9pm
Saturday - 9am - 9pm
Sunday - 9am - 9pm

Phone

0161 2509200

Email

[email protected]
[email protected]

Address

76 King Street
Manchester
M2 4NH

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    Member of the FHIO

    Government-approved dispute resolution service for consumers to help reach a fair outcome.

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    Made By Approved NBF Member

    Have peace of mind that the mattress you are buying is safe, clean and exactly what it says it is.

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    British Heritage

    Mattresses made by artisans with over 95 years of britsh handcrafting heritage.