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Privacy Policy

Helping you to understand how we handle your data and reassuring you that your information is safe with Winston’s Beds.

Privacy Policy

Winstons Beds trading as Winston’s Beds is committed to protecting your personal information and this privacy policy will tell you how we will collect your personal data, how we will store it and how we will use it.

‘Winstonsbeds.com’ ensures that we shall only use the information you supply us with in line with all the applicable data protection laws. Including the General Data Protection Regulation.

The information we will collect about you

We will process the personal data of customers, retailers, designers, prospects, architects, journalists, bloggers and editors.

Winstons Beds may collect, store and use the following personal information about you:

  • Information that you provide to us when we register your warranty
  • Information that you may provide to us when requesting a brochure through our website www.winstonsbeds.com
  • Information that you may provide to us when you are subscribing to our Winston’s beds’ newsletter
  • Information that you provide to us when contacting Winston’s Beds Customer Service team online.
  • Where the personal data we hold about you needs to be updated please contact us.

The personal data you provide to us may include the following:

  • Name
  • Address
  • Postcode
  • Country
  • Mobile number
  • Company name
  • Email address
  • Information contained in or relating to any communication that you send to or send through our winstonsbeds.com website. This may include the communication content and all or any metadata associated with the communications.
  • Any other personal information that you may choose to send us.
  • You may only pass to us another individual’s personal data if you have that individuals consent to do so and, on the understanding, they know their personal data will be processed as described in this privacy policy.
  • We may also collect information about your computer or devices and about your visits to and use of the winstonsbeds.com website.  This may include collecting unique online identifies such as IP addresses.
Klarna

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

How we will use your personal information

We shall use your personal information for the following purposes:

  • To provide services to you
  • To provide you with information about services, and to deal with enquiries or requests about them
  • To administer or personalise our website to keep it secure
  • To send you email notifications and newsletters
  • To refer you to suppliers of services or goods in which you have expressed an interest
  • To send you marketing communication relating to our business which we believe you may have any interest in
  • To enable suppliers of services or goods in which you have expressed an interest to contact you
  • To prevent fraud
  • To verify compliance with terms and conditions governing the use of the Winstonsbeds.com website.
Our legal basis for processing personal information

Winstons Beds promise that we will only use your personal data in the way you want us to, and we will always respect your privacy. We will process your data under the following legal grounds:

The processing of the data is necessary to meet the contract obligations into which you have entered with us and where failure to provide mandatory data fields will mean that we may be unable to deliver our winstonsbeds.com services to you.

The lawful justification for sending marketing communications about winstonsbeds.com business, news and services is because we have a business interest for your data to be used for this purpose. You the customer are in control of your data and can choose not to receive such messages when you initially provide your data.

Marketing communications may include:

  • Letter and email notifications where you have provided us with your or any email address
  • Telephone or postal marketing
Disclosing your personal data

Your information will be used by the following parties under our control:

  • Workers who deliver our services
  • All third parties who provide a service to us: Customer, interior designer, retailer, prospect, and retailer data to whoever at that time distributes our emails.
  • Customer data and prospect data to our retailers who supply our goods to you
  • Customer data and retailer data to the supplier(s) who send fabric swatches to you.

We shall keep your personal data within Winstons Beds and the trusted third parties except where disclosure is required by law.

How long we keep personal information

Winstons Beds shall not keep your personal data for any longer than is necessary.
The information you supply for your Guarantee form will be held for no longer than ten years, at which point it will be securely deleted.

Personal details for retailers for marketing information will be held for a period of up to ten years since your last interaction with us.

A customer’s personal details for marketing information will be held for a period of up to ten years since the last interaction you had with us.

We ensure that you will not receive marketing fromWinstons Beds after you have notified us to stop sending it.

Where it is necessary, we will keep your personal data for as long as required to do so by law; and where required to establish, defend or exercise our legal rights.

Under the GDPR, you have the right to:

  • Make a subject access request to request your personal data
  • The restriction, rectification and erasure of your personal information where this is justified
  • Object to the processing of your personal information where this is justified
  • Data portability
  • A right to lodge complaints with a supervisory authority.

To exercise any of these rights, please contact Winston’s Beds customer service team.

Third-Party Websites

Our winstonsbeds.com website may contain links to other websites that are outside of our control and are not covered by this Privacy Policy. If you decide to access other sites using the links provided, the operators of any of these websites may collect information from you that will be used by them in accordance with their own privacy policy, which may be different from ours. It will be helpful for you to read their Privacy Policy before providing them with your personal information or data.

Privacy and Cookies

We will ask you to consent to use of cookies in accordance with the terms of this privacy policy when you first visit our winstonsbeds.com website. To find out more about cookies please visit www.aboutcookies.org

Contact Us

This website is owned and operated by Winstons Beds, registered in England and Wales under registration number 12532492, and our registered office is at Marsland Chambers, 1a Marsland Road, Sale Moor, Greater Manchester, England, M33 3HP

If you have any questions about this policy or your personal data, please contact:

Winstons Beds

76 King St

Manchester

M2 4NH

Thank you for shopping with Winston’s Beds.

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Made By Approved NBF Member

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British Heritage

Mattresses made by artisans with over 95 years of britsh handcrafting heritage.