100-Night Trial

100 risk-free nights to test your mattress

We give you 100 nights to test your mattress. That will be more than enough time for your mattress fillings and springs to settle but also enough time for your body to fully adjust to your new mattress, taking the stress out of worrying about being stuck with a mattress that is not right for you.

Which mattresses are eligible for the 100-night trial

How does the 100-night trial work?

We are confident you will feel complete satisfaction with your mattress, but just in case, we’ve given you 100 nights to sleep on it in the comfort of your own home.

1. Place an order. Your trial starts when your mattress is delivered.
2. Enjoy a superior night’s sleep on our advanced mattress
3. If you decide the mattress is not quite right for you after a minimum of 30 nights and a maximum of 100 nights, contact us at [email protected] with your order number, sleeping position and body weights of each individual sleeping on the mattress, as well as the reason you want to exchange.
4. A Winstons mattress expert will be in touch within 48 hours to discuss your exchange. At this point, you will be required to send images of your mattress so we can arrange a free exchange for you. 

Will I be left without a mattress?

No! We will deliver your new mattress the same day we collect the mattress you are exchanging completely free of charge.

Do I have to keep the plastic wrap on during the trial?

No, you don’t. The best way to decide whether you and your mattress are the right fit is from real-life conditions. That means without the noisy plastic covers, your mattress comes in.

Why is my mattress depth different from what is advertised?

Please note that the depth of a mattress can have a tolerance of + or – 2cm on each side. This variance arises due to the nature of natural fillings which, unlike synthetic ones, can compress at different degrees during the manufacturing process. As a result, the depth may vary slightly in every 100% natural mattress. This is an industry-standard and a characteristic of mattresses made with natural fillings.

Can I sit on the edge of my mattress?

While it might feel natural to sit on the edge of your mattress, especially when getting in or out of bed, it’s advised against. Sitting on the edge places concentrated pressure on the edge springs. Over time, this can lead to potential damage to the border stitching. Furthermore, letting children bounce on the bed can harm the springs, diminishing the mattress’s longevity and comfort. For the mattress’s best performance and longevity, it’s best to avoid these actions.

What does edge to edge support mean?

“Edge to edge support” in a mattress describes the uniform support offered across the entire surface of the mattress. It ensures that whether you’re lying near the middle or close to the side, you’ll experience a consistent level of comfort and support. It’s particularly beneficial for those who shift positions throughout the night or for couples who use the full width of the bed.

However, there’s a common misconception that needs to be addressed: “edge to edge support” applies when lying down, not sitting. Let’s be clear: a mattress is not a sofa. Sitting on the edge exerts concentrated pressure on the border, which can lead to potential damage to both the springs and the border stitching. When we and other luxury mattress brands talk about edge support, we are referencing the uniformity of comfort and support during sleep, not the durability to handle seated weight on its borders.

Now, we’re not saying you can’t briefly sit on the edge to put on your shoes or socks. However, don’t expect the mattress border to be in perfect shape when you do, as it’s not designed for sitting on the edge. So, if you’re expecting your mattress to behave like a settee when you sit on the edge, that’s simply not its purpose. For your mattress’s longevity, exercise caution and avoid sitting on its edge.

Do you have an ottoman bed base or are you planning on buying one

When selecting an ottoman bed, it’s vital to ensure it can support the weight of your mattress. Our ottomans can hold up to 100 kg, but if you’re buying an ottoman elsewhere, we can’t guarantee it will support the weight of our mattresses. Here’s what to do:

• Check the weight of any mattress you’re considering from us.
• If the mattress weighs more than 100 kg, avoid using one of our ottomans.
• If you already own an ottoman and are buying a mattress from us, compare the weight of our mattress against the maximum weight your ottoman can hold. Confirm this with your ottoman bed’s manufacturer.
• It’s essential for safety to ensure your ottoman can support the mattress. Failing to do these checks can be highly dangerous when lifting the bed.