Buy Winstons Beds hand-stitched pocket spring mattress, Double, Kingsize, Super king at winstonsbeds.com
British Handcrafting Heritage

30 Year Guarantee

Buy Winstons Beds hand-stitched pocket spring mattress, Double, Kingsize, Super king at winstonsbeds.com
100 Night-Trial

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Our Guarantees

Winston’s Beds is one of the world’s most premier mattresses retailers. Our companies tag line ‘the Great British mattress company’ is synonymous with luxury, high-quality comfort, durability and expert craftsmanship.

Retailers of the World’s Most Comfortable Mattresses

Each Winston’s Beds mattress is made with the most refined techniques by our expert craftspeople. No other mattress can offer the comfort, support or durability that a Winston’s Beds mattress can. We will back this statement up by giving our customers up to a 30-year guarantee. It’s time for a great night’s sleep from the Great British mattress company.

How Long is my Mattress Guarantee?

5 Years: The Elite, The Essentials Orthopaedic
10 Years: The Alderley, The Pro
30 Years: The Ancoats, The Rochester, The Dreamer, The Shropshire, The Highland, The Sherwood, The Heritage, The Grand Luxe, The Duke, The No1, The No2, Bed Bases, Headboards

What is Covered?

  • Migration or clumping of filling
  • Springs sticking out of the mattress
  • Mattress case stitching coming apart
  • Sagging, or sinking. The sagging depth is two inches (2″)
  • Faulty workmanship during manufacture, such as fabric flaws or holes, fillings escaping from the product

What is not Covered?

  • Accidental damage
  • Damage caused by abuse or unexpected wear and tear
  • If any animals have been allowed to walk or sleep on the product
  • Inspecting, servicing or cleaning of the product
  • Any failure to follow our care instructions
  • Deliberate damage or neglect of the product
  • If there is evidence of misuse, product abuse or use other than domestic by you or your household

How do I Make a Claim?

Should an imperfection, which is due to faulty materials or workmanship, become apparent in your Winston’s Beds mattress, the company will endeavour to repair or replace it free of charge. To make a claim please contact our customer service team within 72 hours of the incident occurring. A technician will be sent to your home at a mutually convenient time.

Opening Times

Opening Hours:
Monday - Friday - 9am - 9pm
Saturday - 9am - 9pm
Sunday - 9am - 9pm

Phone

0161 2509200

Email

customerservice@winstonsbeds.com
sales@winstonsbeds.com

Address

76 King Street
Manchester
M2 4NH

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Member of the FHIO

Government-approved dispute resolution service for consumers to help reach a fair outcome.

Made By Approved NBF Member

Have peace of mind that the mattress you are buying is safe, clean and exactly what it says it is.

British Heritage

Mattresses made by artisans with over 95 years of britsh handcrafting heritage.