Terms & Conditions
Winstons Beds Ltd terms & conditions
Statutory and Regulatory Disclosures
a. View pages from our www.winstonsbeds.com/.uk website in a web browser;
b. Download pages from our www.winstonsbeds.com/.uk website for caching in a web browser;
c. Print pages from our www.winstonsbeds.com/.uk website.
d. You must not download any material from our www.winstonsbeds.com/.uk website or save any such material to your computer.
e. You may only use our www.winstonsbeds.com/.uk website for your own personal or business purposes, and you must not use our www.winstonsbeds.com/.uk website for any other purposes.
f. Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our www.winstonsbeds.com/.uk website.
2. Unless you own or control the relevant rights in the material, you must not:
a. Republish material from our www.winstonsbeds.com/.uk website (including republication on another website);
b. Sell, rent or sub-license material from our www.winstonsbeds.com/.uk website.
c. Show any material from our www.winstonsbeds.com/.uk website in public.
d. Reproduce, duplicate, copy or otherwise exploit material from our www.winstonsbeds.com/.uk website for a commercial purpose; or
e. Redistribute material from our www.winstonsbeds.com/.uk website.
f. We reserve the right to restrict access to areas of our www.winstonsbeds.com/.uk website, or indeed our whole www.winstonsbeds.com/.uk website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our www.winstonsbeds.com/.uk website.
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.
In the event of a dispute, Winston’s Beds may request a third-party inspection of the products by a recognised and qualified organisation such as Staingard before agreeing to carry out replacements or repairs.
Please note: Do not sign any delivery slip until you have fully inspected the goods as this will waive any rights you have to claim against damages.
Please note: Our mattresses and beds are delivered by our courier at a pre-notified delivery time to the delivery address stated on the order. Any change of address may incur a charge.
Please note: If your mattress is damaged in transit we will endeavour to get you a new mattress despatched within 2 weeks. Unfortunately at times deliveries can be delayed due to unforeseen circumstances and we apologise in advance for this. If your delivery is delayed we will do our best to get it to you as soon as possible and offer compensation in the form of the delivery charge only. We will not offer any compensation on items that were given discount on any free services.
Please note: Responsibility for any mattress or bed, once ordered, will rest with the customer who must ensure that the mattress or bed will fit through relevant doors and passageways. On the day of delivery, the customer must ensure that all obstructions are removed and that any valuables are safeguarded against accidental damage. The courier company or Winston’s Beds, will not be held responsible for removing furniture or other items from any room into which the mattress or bed are not being delivered.
Please note: Our courier may ask you to sign a damage waiver before they take any item upstairs, if this is not ok, please advise us prior, and we will only be able to offer doorstep delivery.
We will process the personal data of customers, retailers, designers, prospects, architects, journalists, bloggers and editors.
Winstons Beds may collect, store and use the following personal information about you:
The personal data you provide to us may include the following:
We shall use your personal information for the following purposes:
Winstons Beds promise that we will only use your personal data in the way you want us to, and we will always respect your privacy. We will process your data under the following legal grounds:
The processing of the data is necessary to meet the contract obligations into which you have entered with us and where failure to provide mandatory data fields will mean that we may be unable to deliver our winstonsbeds.com services to you.
The lawful justification for sending marketing communications about winstonsbeds.com business, news and services is because we have a business interest for your data to be used for this purpose. You the customer are in control of your data and can choose not to receive such messages when you initially provide your data. Marketing communications may include:
Letter and email notifications where you have provided us with your or any email address, telephone or postal marketing.
Your information will be used by the parties under our control:
We shall keep your personal data within Winstons Beds and the trusted third parties except where disclosure is required by law.
Under the GDPR, you have the right to: Make a subject access request to request your personal data
To exercise any of these rights, please contact Winstons Beds customer service team.
All our mattresses and beds are made to order specially for you and are not held in stock. Mattresses and beds that are made to order specially for you may not be cancelled by you, either before or after delivery.
All our mattresses and beds with the exception of clearance items are made to your exact specifications and therefore cannot be cancelled once we have accepted your order.
These orders fall outside the Distance selling regulations which states that personalised goods or goods made to a consumer’s specification are exempt.
This website is owned and operated by Winstons Beds, registered in England and Wales under registration number 12532492, and our registered office is at Marsland Chambers, 1a Marsland Road, Sale Moor, Greater Manchester, England, M33 3HP
If you have any questions about this policy or your personal data, please contact:
76 King St