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Premier Inn Mattress Review, Comparisons & Alternatives

Since Premier Inn partnered with Hypnos to provide their mattresses, we’ve received many inquiries about their offering. However, it’s worth noting that the Premier Inn mattress is no longer made by Hypnos and in late 2022, Premier Inn made Silentnight their official bed supplier. To see what all the fuss was about, we decided to stay at a Premier Inn ourselves and test out their mattress. In typical fashion, we’ll provide you with a thorough review of the mattress, including its pros, cons, and a recommended alternative option.

PREMIER INN MATTRESS, premier inn beds

What is the Premier Inn Mattress?

Breaking Down the Components of a Premier Inn Mattress by Silentnight:

The Premier Inn Silentnight Mattress is comprised of two main sections: the topper and mattress sections. The topper features a plush micro-quilted surface with a fabric overlay. Micro quilting is a technique used in mattress and bedding manufacturing where small, decorative stitches are sewn through the top layers of the fabric, creating a quilted appearance. This process not only adds an aesthetically pleasing look to the fabric but also helps to prevent the filling from shifting within the mattress, ensuring even support and comfort.

In the topper you have two layers of polyester for optimal comfort and moisture-wicking. One layer has horizontal fibres, while the other has vertical fibres.

The mattress section includes a Geltex layer which is designed to provide a combination of comfort, support, and breathability by combining an elastic gel with an open-celled foam. This is followed by a memory and eternity layer, which are made up of polyester fibre pads and 1000 pocket springs. Premier Inn describes this mattress as a medium firm, which should provide a comfortable yet supportive sleeping experience.

Breaking Down the Components of a Premier Inn Mattress by Hypnos:

The Premier Inn Mattress is divided into two primary sections, the topper and the mattress. The topper consists of a blend of wool and polyester, while the mattress section includes 1000 pocket springs and multiple layers of polyester to deliver a balance of comfort, support, and ventilation.

Premier Inn Mattress Reviews

According to customer Premier Inn mattress review on Trustpilot, their products have several issues. Customers have complained about sags in the mattress and back pain. Some have also reported that the mattress is too hard and has a big hole in the middle and dissatisfaction with its comfort level. In addition, some customers have stated that customer service is unsatisfactory.

From reading the Premier Inn mattress review on Trustpilot, customers are complaining about:

  • Back pain
  • Springs can be felt
  • No edge support
  • Too hard
  • Too thin
  • Failed delivery

From the 13 Trustpilot reviews we found on Premier Inn, there were:

  • 8, 1 star reviews
  • 1, 2 star reviews
  • 4, 5 star reviews

As of Feb 19, 2023, it has been reported that 9 out of 13 customers were unhappy with their Premier inn mattress. This suggests that a significant number of customers were not satisfied with their purchase.

In conclusion, while customer feedback is important to consider, it is also important to take into account the small sample size of reviews. We encourage customers to do their own research and compare different brands and models in order to find the perfect mattress for their individual needs.

What Does the Premier Inn Mattress by Hypnos and Silentnight Compare to?

The Premier Inn Hypnos mattress and Silentnight mattress can be compared to our Elite, which is quite similar in terms of price, contents, and potential usage as a guest bed. Although information on the Silentnight and Hypnos mattress is limited, we can infer that the Elite mattress is a better value for money based on its specifications.

The Elite mattress is made with British Wool, Hypoallergenic White Fibre and Cool Blue Foam. British Wool is naturally flame retardant and regulates temperature, while Hypoallergenic White Fibre ensures a durable, clean and safe sleeping environment. The layer of Cool Blue Foam offers pressure relief, which is essential for a comfortable and pain-free sleep. In total, the mattress has a GSM of 2000 and has 2 inches of Cool Blue Foam.

In addition to having 1500 pocket springs for improved support and durability, our premium mattress features high end Tencel Viscose fabric that provides luxurious comfort and is also 5.5cm deeper than the Premier Inn Silentnight model and offers a medium firm feel for a superior sleeping experience. Plus, for just a small price increase of £20, our mattress provides significantly better value than the Premier Inn Hypnos and Silentnight model.

Winstons Elite MattressPremier Inn Mattress
Price£749.99 (Kingsize)£729 (Kingsize)
Filling CompositionBritish Wool, Hypoallergenic White Fibre, Cool Blue Foam & Hypoallergenic White FibrePolyester, Geltex, Polyester, Polyester
Filling Total GSM2000 + 2 Inches Cool Blue FoamNot Disclosed
Hand Side Stitching Rows4 Rows (Machine Side Stitched)0
Spring Count1500 Pocket Springs1000 Pocket Springs
Trial14 Day Returns 14 Day Returns
Guarantee5 Years5 Years

Spring Unit Design of the Silentnight and Hypnos Mattresses

Our Elite mattress has 1500 spun-bond spring unit with a choice of a medium or firm spring tension. Additionally, a higher loft layer of Hypoallergenic White Fibre is placed on top to separate the spring unit from the upholstery layers, which decreases sag and is considered the ideal practice for handmade mattresses.

The Premier Inn Hypnos mattress and Silentnight mattress advertise having standard or zoned pocket springs with edge and tailored support. However, they fail to provide details regarding the material used to cover the pocket springs, as well as the tension or gauge of the springs.

Comfort layers in the Premier Inn bed

When it comes to comfort layers, our Elite mattress includes four layers designed to provide optimal comfort and support. The first layer is hypoallergenic white fibre, followed by cool blue foam for pressure relief and temperature control. The next layer of hypoallergenic white fibre provides resilience to the mattress without adding too much compression, while the final layer is made of British wool for a soft sinking feeling. Overall, the Elite mattress has a total of 2000gsm and 2 inches of cool blue foam.

In comparison, information on the upholstery layers of the Premier Inn Hypnos mattress and Silentnight mattress is quite limited. While they mention the use of wool, polyester and gel tex in the mattress, the exact amount of layers or the GSM value is not specified. It is only mentioned that the topper features wool or polyester fibres, and the mattress includes gel tex and polyester.

Drawbacks of the Premier Inn Hypnos Mattress and Silentnight Mattress

There are some notable problems with the Premier Inn mattresses. The most significant issue is the top pillowtop comfort layer that only consists of polyester or a blend of wool and polyester, which can significantly reduce the mattress’s lifespan.

Additionally, the mattress is marketed as incorporating “the latest innovations in comfort and sleep recovery,” but the description is too vague to provide a detailed analysis. Despite this claim, the fact that the mattress only has 1000 pocket springs and mostly polyester fillings is not particularly innovative, especially when compared to other higher-end mattresses on the market.

Sagging Issue on the Sides of the Silentnight and Hypnos Premier inn Mattress

Regarding mattress detailing and covers, the Premier Inn mattress appears to have issues with mattress perimeter support as it sags on the sides. This indicates a lack of adequate side support or side stitching.

To avoid such issues, we use butterfly perimeter clips combined with machine-stitched stretch sides in our mattresses, ensuring that they do not sag when you sit or lean on the edge of the bed. Butterfly clips are metal clips that attach the spring unit to the mattress side, preventing the cover and side panels from separating from the internal components and spring unit.

It is essential to note that higher quality handmade mattresses typically use hand stitching to and butterfly clips to attach the spring unit to the mattress side, while entry-level mattresses often only use butterfly clips. The Premier Inn Hypnos mattress’s sagging issue on the sides may be due to overuse or damage caused by a previous guest. It is a clear example of what to watch out for when purchasing a new mattress.

Regardless of the mattress’s issues, having a great night’s sleep is crucial to enjoying a comfortable hotel stay. At Premier Inn hotels, their new Premier Inn hotel mattress, which is a pocket spring mattress, is paired with divan beds to provide guests with a comfortable and restful sleep experience.

Premier Inn bed Accessories

Did you enjoy your sleep with Premier Inn’s bedding during your stay? You can now take home some of their bedding products for your own bedroom. The following Premier Inn accessories are available for purchase:

  • Premier Inn Pillows: Choose between soft or firm options, filled with hypoallergenic microfibre and machine-washable.
  • Premier Inn Duvets: Enjoy hotel-quality sleep year-round with hypoallergenic microfibre duvets available in 4.5 or 10.5 tog.
  • Premier Inn Mattress Protectors: Protect your mattress with a high-quality, waterproof protector just like in the hotel rooms.

You can even save 10% by purchasing these products in a bundle deal.

The Bottom Line

After testing the Premier Inn Hypnos mattresses, we found that they tend to have a medium-firm feel, and the detachable topper adds a level of versatility. In comparison, our Elite mattress offers a medium-firm feel with four layers of premium fibres, including British Wool, Hypoallergenic White Fibre, and Cool Blue Foam, for optimal comfort and support. The detachable topper is easy to remove and clean, and the 1500 spun-bond spring unit in a medium gauge spring provides adequate support and resilience. Additionally, the butterfly perimeter clips and machine-stitched stretch sides prevent sagging on the sides, ensuring the mattress’s longevity.

Overall, while a new Premier Inn mattress may seem like a suitable option, our Elite mattress is a superior choice, offering unparalleled comfort and durability. Feel free to contact our expert team for personalised recommendations.

Premier Inn Mattress Alternatives

The Alderley

Available in Extra Firm, Firm, Medium

Mattress Compositon
Blended British Fleece Wool & Cotton, Bonded British Fleece Wool & Cotton, British Highland Wool & Needled Wool & Cotton
Total GSM:
Spring Count:
100% Natural
10 Years
from £799.99
As low as £266.66 at 0% APR over 3 months

Dispatched for free in 7 working days to mainland UK

The Elite

Available in Extra Firm, Firm, Medium

Mattress Compositon
British Wool, Hypoallergenic White Fibre, 2 Inches Cool Blue Foam & Hypoallergenic White Fibre
Medium Firm
Total GSM:
Spring Count:
Hybrid Mattress
5 Years
from £699.99 from £599.99
As low as £200.00 at 0% APR over 3 months

Dispatched for free in 7 working days to mainland UK

The Essentials Orthopaedic

Available in Extra Firm, Firm, Medium

Mattress Compositon
British Wool, Cashmere & Silk, Hypoallergenic White Fibre & Cool Blue Foam
Medium Firm
Total GSM:
Spring Count:
5 Years
from £569.99 from £469.99
As low as £156.66 at 0% APR over 3 months

Dispatched for free in 7 working days to mainland UK

Published: 19th February 2023 (Updated: 19th February 2023) | Isaah

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