Hypnos is a reputable British bed making company, helmed by the Keen family. The present chairman, Peter Keen, represents the fourth generation of his lineage at the helm and his son, James and daughter, Sarah, are the fifth generation in the daily operations of the company.
With a history dating back to the Edwardian era, Hypnos has been crafting luxury pocket spring beds by hand for more than a century. Their dedication is anchored in delivering the best possible sleep to their customers, contributing to a healthier and more enjoyable life.
The craftspeople at Hypnos employ traditional skills passed down through generations, ensuring each piece embodies the essence of quality British furniture. Each bed stands as a testament to the enduring British craftsmanship.
Internationally, Hypnos is recognised for its handcrafted deep pocket spring beds. By integrating traditional techniques with innovative practices and utilising only the highest quality natural materials, Hypnos maintains its commitment to superior bed making.
Based on Hypnos mattress reviews Trustpilot several Hypnos Beds problems have arisen. Customers have expressed dissatisfaction with mattress issues such as dips and sags, which have led to aches and pains. Additionally, some customers have noted that the new mattress quality did not meet their expectations and they were unhappy with the level of customer service provided up to the level of the owners.
Based on Hypnos mattress review on Trustpilot 593 (30%) out of 1945 customers express dissatisfaction with their Hypnos mattresses.
It’s essential to note that the Hypnos mattress reviews on Trustpilot are based on a relatively small sample size of 1945 reviews. Despite the 497 one-star Hypnos beds reviews, Hypnos Beds markedly sells a far greater number of mattresses annually. Hence, the Trustpilot rating may not accurately reflect the overall efficacy of their products.
Winstons Beds, a notable luxury mattress and bedding retailer, views Hypnos as an extraordinary firm and a pioneer within the industry who has a significant history of purveying mid-range to high end mattresses employing traditional craftsmanship. The firm is famed for its commitment to sustainability and dedication to providing a comfortable and restful sleep experience for patrons. Their reputation appears to be well-earned and isolated negative reviews should be approached with caution.
At Winstons Beds, we advise customers to compare our offerings with those of other brands, including Hypnos Beds, to make an enlightened decision about which company offers the best value.
We recognise that different customers have diverse needs and preferences. Consequently, we urge everyone to undertake their own research and compare various brands and models to find the perfect mattress for their unique requirements.
(Hypnos mattress reviews information gathered from Trustpilot on 3/7/23)
Trustpilot and Reviews.co.uk are both widely recognised platforms for customer reviews and they’ve earned this reputation due to their transparency and extensive procedures to ensure that reviews are genuine. These platforms provide a valuable tool for customers to share their experiences and for businesses to gather feedback.
Trustpilot, founded in 2007, is a global consumer review website where people can leave reviews and read reviews from other consumers. This platform allows businesses to claim their Trustpilot pages in order to interact directly with their customers. Trustpilot collects ratings and reviews from consumers around the world and anyone can leave a review, but there are guidelines for who’s eligible to rate and review a company. Reviewers are required to confirm they’re writing about their own genuine experiences and they must enter their email address to verify their review. This helps to ensure that the reviews posted are authentic and reliable.
Trustpilot also provides a Business Transparency section, which offers detailed information on how a company has used Trustpilot over the past 12 months. This includes where the company’s reviews come from, how its ratings differ per source, how many reviews it has flagged and whether those flagged reviews breached Trustpilot’s guidelines. This feature gives a clear idea of how the company is interacting with its customers.
Reviews.co.uk is another trustworthy source for customer reviews. It offers a fully customisable system that allows businesses to tailor questions around delivery or specific customer service questions. They ensure the integrity of reviews by logging IP addresses, using email verification and tracking invoice numbers for each customer. If a review can’t be verified as coming from a legitimate reviewer, the review will not be posted with a verified badge.
Now, let’s talk about the Hypnos mattress reviews. The Trustpilot platform is a reliable website where customers can share their experiences and thoughts about Hypnos mattresses. By searching for “Hypnos” on the platform, you’ll be able to find reviews from customers who have purchased and used the Hypnos range. Similarly, on Reviews.co.uk, you can search for Hypnos to find reviews of Hypnos mattresses. These reviews can be a valuable resource when deciding whether to purchase a product from the Hypnos range.
It’s important to remember that while these platforms strive to provide genuine reviews, it’s always a good idea to read reviews from multiple sources and consider the overall consensus rather than individual reviews, as experiences can vary from person to person.
When Winston Beds initially set foot in the market, our mattress range was significantly dissimilar from our current offerings. In the beginning, we used Micro Springs from Harrison Spinks, in a manner identical to Dreams’ use in their Flaxby range. However, we quickly recognised that to genuinely deliver the finest mattresses worldwide, we needed to instigate a substantial shift. Hence, we discontinued the entire range that used micro springs, pivoting instead to the more opulent calico pocket springs and a higher GSM of fibres.
Calico springs and spun bond micro springs represent two separate types of spring systems utilised in mattresses. While each has its merits, calico springs indisputably emerge as the superior choice, boasting numerous benefits that have drawn luxury brands such as Savoir and Vispring to opt for them over the less costly alternative of micro springs.
Calico springs are individually encased in premium, breathable calico fabric pockets, facilitating improved air circulation and a more agreeable sleeping environment. This design also leads to a more responsive spring system that moulds to the body’s contours, providing exceptional support. Moreover, calico springs are typically hand-sewn, endowing them with an additional element of craftsmanship and durability that differentiates them from their counterparts.
In contrast, spun bond micro springs are created by thermally bonding polyester fibres, yielding a product that is less breathable and less durable. While they may present a more economically viable option, they do not offer the same degree of luxury and comfort as calico springs.
Through the incorporation of calico pocket springs and high GSM fibres in our mattresses, we at Winston Beds have elevated our products to a new echelon of luxury and quality. The advantages of calico springs are manifold, including:
Our decision to transition from spun bond micro springs to calico pocket springs has empowered Winston Beds to offer some of the world’s best mattresses. By concentrating on quality, luxury and craftsmanship, we’ve fashioned products that not only withstand the test of time but also provide an unmatched sleeping experience.
Micro springs, despite being widely used, are significantly inferior to natural fillings in mattresses, particularly when one considers the key factors that contribute to a comfortable and long-lasting sleeping surface. There are numerous reasons why natural fillings reign supreme over micro springs.
Natural fillings provide an unrivalled level of support and comfort. Materials such as wool, cotton and horsehair are adept at moulding to the body’s contours. They provide the pressure relief necessary for a comfortable sleep, reducing the likelihood of aches and discomfort. Micro springs, on the other hand, cannot offer this level of personalised support. Their response to body weight and shape is coarse, leading to potential discomfort and a substandard sleep quality.
When it comes to durability and longevity, natural fillings stand far ahead of micro springs. Although micro springs may initially seem resilient, they are prone to losing their supportive qualities over time. The result is a mattress that quickly becomes saggy and uncomfortable. Conversely, natural fillings maintain their supportive and comfortable properties for a far longer period, ensuring the longevity of the mattress.
One of the great virtues of natural fillings is their breathability and temperature regulation. Fillings such as wool and coir are excellent at wicking away moisture and help maintain a comfortable sleeping temperature throughout the night. In contrast, whilst micro springs permit some airflow, they simply cannot compete with the superior breathability and temperature regulating abilities of natural fibres.
An often-overlooked factor is noise. Over time, the repeated compression and expansion of micro springs can lead to a creaking noise. This noise can disrupt sleep and prove irritating. Natural fillings, in contrast, offer a silent night’s sleep, not contributing to any noise within the mattress.
Now, there is no denying that micro springs are cheaper to manufacture and therefore, for mattress manufacturers, they are a more cost-effective option. However, this apparent benefit for the manufacturer doesn’t equate to better value for the customer. The limitations of micro springs in terms of comfort, support, durability and breathability mean that mattresses filled predominantly with micro springs offer subpar quality. While manufacturers can produce these mattresses more cheaply and therefore make larger profits, it’s the customers who lose out by receiving an inferior product.
In contrast, while natural fillings are indeed more expensive, a mattress made with a higher GSM of natural fillings offers superior comfort, support, breathability and durability. The result is a high-quality mattress that stands the test of time and provides the sleeper with a great night’s sleep, every night. It’s clear that the additional investment in natural fillings results in a mattress that not only feels more luxurious but also offers real, tangible benefits to the sleeper.
So, while micro springs may be good for the manufacturer’s bottom line, when it comes to getting a good night’s sleep, natural fillings are unequivocally the superior choice.
At first glance, a one-sided mattress especially one-sided pillow top mattresses might seem like a practical choice. Nonetheless, it carries a host of drawbacks that consumers need to bear in mind.
In conclusion, although one-sided mattresses especially one sided pillow top mattresses might initially seem convenient, their shortcomings can result in a less than satisfactory sleep experience.
At Winston’s, we have addressed these issues by creating two-sided pillow top mattresses. Our innovative design attaches the topper to the mattress using buttoned handles, allowing both the core mattress and the topper to be turned and rotated.
Choosing a double sided mattress offers a more robust, comfortable and adaptable sleep solution, proving to be a smarter investment for the long term.
| Hypnos Luxury Wool No.1 | Winstons Alderley | |
|---|---|---|
| Price | £1039.20 (King Size) | £994.99 (King Size) |
| Filling Composition | Pure British Wool & Recycled Fibre (Recycled fibre is polyester, made from recycled water bottles) | Blended British Fleece Wool & Cotton, Bonded British Fleece Wool & Cotton, British Highland Wool & Needled Wool & Cotton |
| Filling Total GSM | Approx 2605 | 3500 |
| Spring Count | 1000 Pocket Springs (This total includes micro springs) | 1500 Pocket Springs |
| Layers | 3 (One Sided Mattress) | 8 (Double Sided Mattress) |
| Thickness | 29cm | 32cm |
| Natural Fibre | Not 100% Natural as Polyester is Used | 100% Natural |
| Trial | Ask Retailer | 60 Nights |
| Guarantee | 10 Years | 10 Years |
When it comes to an unparalleled sleep experience, the Winstons Alderley Pocket Sprung Mattress outshines the Hypnos Luxury Wool No.1 mattress. It offers myriad benefits that contribute to a restful night’s sleep, showcasing why it’s the preferred choice for comfort and support.
In terms of filling composition, the Hypnos Luxury Wool No.1 utilises a mix of wool and polyester. On the other hand, the Winstons Alderley prides itself on 9 individual 100% natural comfort layers, including Blended British Fleece Wool & Cotton, Bonded British Fleece Wool & Cotton, British Highland Wool & Needled Wool & Cotton. The presence of more GSM fillings and layers lead to:
The Hypnos Luxury Wool No.1 incorporates 1000 pocket springs, comprising a Core Spring Unit and Micro Springs. Regrettably, Hypnos does not disclose the spring count of each layer. Micro springs do not serve as an ideal alternative for fibres due to their various shortcomings:
At Winstons, we opted to discontinue the use of micro springs in favour of higher-quality springs and a greater GSM of fillings to improve durability, comfort and support.
In summary, the Winstons Alderley Pocket Sprung Mattress stands out as a superior choice, offering exceptional value for money. With its double-sided structure, superior filling composition, higher spring count and enhanced depth, investing in the Winstons Alderley assures a refreshing and restorative night’s sleep.
| Hypnos Luxury Wool No 2 | Winstons Rochester | |
|---|---|---|
| Price | £1359.20 (King Size) | £1899.99 |
| Filling Composition | Pure British Wool & Recycled Fibre (Recycled fibre is polyester, made from recycled water bottles) | British Fleece Wool & Cotton, Hand Teased Shropshire Wool, Hand Teased Loose Long Curled Horsetail, British Pure Wool & Natural Hessian |
| Filling Total GSM | Approx 3000 | 4600 |
| Hand Side Stitching Rows | 2 | 2 |
| Spring Count | 1200 (This total includes micro springs) | 1600 Calico Pocket Springs |
| Layers | 4 | 10 |
| Thickness | 31cm | 31cm |
| Natural Fibre | Not 100% Natural as Polyester is Used | 100% Natural |
| Trial | Ask Retailer | 100 Night Trial |
| Guarantee | 10 Years | 30 Years |
For an unrivalled sleeping experience, the Winstons Rochester Calico Pocket Sprung Mattress clearly eclipses the Hypnos Luxury Wool No.2 mattress. Offering an abundance of benefits essential for a tranquil night’s rest, it firmly establishes why it’s the favoured option for superior comfort and support.
When examining the filling components, the Hypnos Luxury Wool No.2 employs a combination of wool and polyester. In contrast, the Winstons Rochester proudly incorporates 11 individual layers of 100% natural comfort, including British Fleece Wool & Cotton, Hand Teased Shropshire Wool, Hand Teased Loose Long Curled Horsetail, British Pure Wool & Natural Hessian.
The Hypnos Luxury Wool No.2 integrates 1200 pocket springs, which is a composition of a Core Spring Unit and Micro Springs. Regrettably, Hypnos remains elusive on the spring count of each layer.
At Winstons, we consciously chose to abandon the use of micro springs in preference for higher-quality calico pocket springs and a more generous GSM of fillings to bolster durability, comfort and support.
In conclusion, the Winstons Rochester Pocket Sprung Mattress stands as the superior selection, offering outstanding value for money. With its double-sided configuration, superior filling components and higher spring count, an investment in the Winstons Rochester guarantees a refreshing and rejuvenating night’s sleep.
| Hypnos Luxury Wool No 3 | Winstons Ancoats | |
|---|---|---|
| Price | £1599.20 (King Size) | £1599.99 (King Size) |
| Filling Composition | Pure British Wool & Recycled Fibre (Recycled fibre is polyester, made from recycled water bottles) | English Lambswool, British Fleece Wool & Cotton, British Highland Wool & Organic Flax |
| Filling Total GSM | Approx 3260 | 4000 |
| Hand Side Stitching Rows | 2 | 2 |
| Spring Count | 1400 (This total includes micro springs) | 1500 Pocket Springs |
| Layers | 4 | 8 |
| Thickness | 32cm | 30cm |
| Natural Fibre | Not 100% Natural as Polyester is Used | 100% Natural |
| Trial | Ask Retailer | 100 Night Trial |
| Guarantee | 10 Years | 30 Years |
For an unparalleled sleeping experience, the Winstons Ancoats Pocket Sprung Mattress decidedly outshines the Hypnos Luxury Wool No.3 mattress. Providing a multitude of benefits vital for a serene night’s rest, it firmly establishes why it’s the preferred option for superior comfort and support.
When scrutinising the filling components, the Hypnos Luxury Wool No.3 utilises a mix of wool and polyester. In contrast, the Winstons Ancoats proudly incorporates 4000gsm of 8 individual layers of 100% natural comfort, including English Lambswool, British Fleece Wool & Cotton, British Highland Wool & Organic Flax.
The Hypnos Luxury Wool No.3 integrates 1400 pocket springs, which is a composition of a Core Spring Unit and Micro Springs. Regrettably, Hypnos remains elusive on the spring count of each layer.
At Winstons, we consciously chose to abandon the use of micro springs in preference for higher-quality pocket springs and a more generous GSM of fillings to reinforce durability, comfort and support.
In conclusion, the Winstons Ancoats Pocket Sprung Mattress stands as the superior selection, offering outstanding value for money. With its superior filling components and higher spring count, an investment in the Winstons Ancoats guarantees a refreshing and rejuvenating night’s sleep.
Hypnos mattresses have drawn criticism for their overall comfort levels. Customers have reported aches and pains. Another common issue is the mattress edges giving way, indicating potential lack of robust perimeter support. Additionally, users have reported experiencing back and hip pain. Lastly, dips and sagging appear to be common issues, suggesting the mattresses might not have the resilience to withstand long-term use.
Hypnos describes their Reactive Pro Pocket Springs as continuous pocket springs with up to 10 active turns. These turns purportedly enhance the spring’s ability to accurately sense the comfort and support requirements of individual users, spreading vertical downward pressure evenly and smoothly.
However, while this statement does hold some validity, it’s important to clarify that the majority of pocket spring units typically consist of 8 to 10 turns. Consequently, the difference in the number of turns doesn’t significantly influence the springs’ ability to sense support requirements. Instead, factors like the spring count and type of spring are pivotal in meeting your support needs.
In terms of spring count, typically, an ideal mattress should contain between 1500 to 3000 springs. Below this range may lead to a lack of necessary support, while above this range can be considered unnecessary, adding to the cost without significantly improving comfort or support. It’s the quality, size and tension of the springs, combined with the appropriate count, that truly determine the mattress’s ability to provide good support.
According to reviews on Trustpilot, some customers have reported that Hypnos mattresses possess an odor that takes some time to fade away. It’s important to note, though, that this is fairly common with new mattresses, especially those made with natural materials. The smell typically results from the manufacturing and packaging processes and it should dissipate after a few days to a week of proper ventilation. If the smell persists, it might be worth reaching out to the manufacturer or the retailer.
Hypnos mattresses are typically accompanied by substantial warranty periods, reflecting the manufacturer’s confidence in the product’s durability. However, it’s worth noting that some customers have reported issues such as the mattress collapsing, or forming dips and sags, as per Trustpilot reviews.
While these reports may not represent the experience of every Hypnos customer, they suggest that in some cases, Hypnos mattresses may not last as long as the duration stated in the guarantee. That being said, these reports constitute a relatively small sample size and should not be taken as definitive evidence of the product’s lifespan. Mattress longevity can be influenced by a multitude of factors, including usage, care and individual body weight and shape.
Published: 5th July 2023 (Updated: 4th November 2023) |
Government-approved dispute resolution service for consumers to help reach a fair outcome.
Have peace of mind that the mattress you are buying is safe, clean and exactly what it says it is.
Mattresses made by artisans with over 95 years of britsh handcrafting heritage.
Purchase with confidence. We are regulated by the Financial Conduct Authority & members of The Furniture Ombudsman.
© 2024 Winstons Beds Ltd.
